Conditions

Perfect condition as shown in the picture

Notice to Bidders

Star Auctions provides condition reports to our clients as a courtesy and assumes no responsibility for any errors or omissions. The absence of a condition report does not imply that the lot is in perfect condition.

All lots are offered and sold as is.

About Disputes

In the event of a dispute between a bidder and Star Auctions, we will follow the requirements of the LiveAuctioneers platform and refer the matter to the LiveAuctioneers staff for assistance in resolving the matter.

Logistics Information

We ship via aramex express, FedEx international, UPS.

(We receive your items in about 7-15 days after mailing)

Large items are shipped by sea container and truck, if you are willing to pick up at the port, the shipping cost will be much lower.

(We receive your items in approximately 60-70 days after mailing)

We offer a 60% discount on express shipping.

After Sales Instructions

All items we ship are insured by the courier company.

If you receive the item and the item is damaged due to courier logistics, please take photos for evidence at the first time.

We need photos of the items when the outer packaging is broken.

Try to take photos from multiple angles so that we can make an insurance claim.

Insurance Description.

We use two types of insurance services.

1: Courier company additional insurance (the total value of the goods does not exceed $800), claimed by the courier company.

2: Third party insurance company - use Pacific Insurance Company (for items with total value of goods over 800 USD), claim by third party insurance company.

Claims process.

The first time after receiving the goods found damaged and together with the delivery person to take photos for evidence, photos sent to us, the goods stored as usual for 7-15 days, the courier company or third-party insurance company will come to collect evidence within 7-15 days, after completion of the claim to our company, our company received the claim, returned to the purchaser.

Warm Tips. During the epidemic, international shipping costs continue to rise, we suggest you buy multiple items and we will pack them together to reduce shipping costs.

If you have any questions, please communicate with us in time.

Email: jack8rees@gmail.com