Bidder Reviews for California Auctioneers (146)

Have made many purchases over the years. Always a quality experience.

The pottery I purchased was represented as Casa Grande AZ ********** AD. I found out after purchase that it is “Casas Grandes from Mexico” The piece was totally misrepresented.

Beautiful item, helpful staff, great auction house-thank you!

They took close up pictures of every part of the rifle, except where there was somewhat deep pitting in the barrel. Nothing dangerous but definitely something to note when you sell firearms.

great deal

The auction house was professional and responsive to any questions that I had. But, the contact person at the recommended UPS Store did not honor the quote that he gave, he did not return calls in a reasonable amount of time, if at all, and the store did a poor job of packing the item. I was just lucky that the item got here without damage.

I bid on and won two auction items in an early 2022 auction. One item was sent, the other item had 3 of 7 pieces missing. After contacting California Auction and waiting many days, 1 other piece showed up along with a tiny portion of the other two items. The auction house apparently misplaced some of the material. California Auctioneers supposedly sent the second shipment free. They spent $32 on it and didn't send $198 dollars worth of material. I actually paid for the second shipment. They also told Live Auctioneers they pulled some of the material because they didn't think it was Native American (I later proved them wrong). If pulled prior to the auction, they didn't correct the auction listing. If pulled after, they didn't inform me material had been pulled, ask me if I wanted the material or offer a partial refund. I bought the material based on their advertisement and paid full price for it. I expected to receive all of the material. I didn't. They defrauded me. I've written California Auctioneers several times asking for a refund on the material they didn't send. No response. Live Auctioneers appears to not be able to help, nor willing to censure the auction house. ps. This auction house uses a UPS store to ship. They put an extremely heavy horse bridle loose in a box containing antique Native American bows and arrows. Had just a little waded paper and LOTS of space for everything to rattle around in.

They went out of their way to make sure I could pick up the book collection on the weekend when it fit into my time schedule. They packaged them and had them ready to load up with no issues or delays. Super happy with how everything worked out, would buy from them again.

California Auctioneers is a great family business. Everyone representing their company was courteous and professional. Their lightening fast service sets a new bar for Auction Houses. I’ve used over a dozen auction houses and without equal, their service is the fastest I’ve ever used. AAA + + +

Great auction house with amazing antiques. They answered questions I had and were honest and reliable. Would bid again.

general confusion

Very fast reply, good and fast shipping! Thanks!

Glad I found these people, will do more business with them for sure.

I saw from reading reviews that the UPS shipping service primarily recommended was terrible, so I made some phone calls and found a different UPS store that would pick up from California Auctioneers. I had a very enjoyable conversation with someone at the auction house and got all the ducks in a row, and after that it was smooth sailing. The UPS store I found actually shipped for less than they had originally quoted, and the packing was excellent. I am very happy with the items and with the personal attention I got when I called the auctioneer. I would definitely buy from them again.

Very easy transaction-items are just as described. Easy payment, smooth communications. Very timely, very organized and fiscally appropriate shipping. Very smooth transaction all around. Thank you!

I use this seller for all of our locations unique decor. Always as described and great customer service and communications.

exceeding happy with them

Never again

the gun is as stated, shows no abuse, but not yet authenticated. auction never said it was.

Fair transaction, but shipping (UPS) was slow and unresponsive.

I had the winning bid on the live auctioneer web page for a carousel piece, received the invoice, paid immediately, only to get a phone call days later to say there was a "glitch" in the system that wasn't allowing people to bid, so the auction house claimed. They said they would email back and forth between me and this other magical bidder from another site who was "unable to bid due to the glitch". I'm all about fairness, but the whole thing was fishy as heck. Then after saying they would bid back and forth, paypal notified me of my refund. We aren't talking a small amount here. It was $2, 000. I was so excited for this piece, only to not receive what I won and paid for. I got one haphazard email, after I told them the glitch excuse is inexcusable, and it made zero sense. Their communication is terrible. Do not do business with these people if you actually want your item you bid on.

I personally picked up my item and they were very helpful. Also payment with paypal went very smoothly.

Great house that showed flexibility on my pick up. Others can learn from them. THANK YOU!

You guys are great the shipping guy is way too expensive. Nice guy but ups was 30 bucks he charged $100. Outrageous.

Bidding and then being successful with two abstract Jerri Hollister sculptures was thrilling, but the scary thoughts on how to safely send them to Florida! CA Auctioneers was helpful and reassuring of their preferred shipper's skill in packing them safe. All went well and my prize auction purchase is Florida safe!

Overall an excellent experience-my only suggestion is that shipping costs be included alongside the purchase price. The purchaser is at the mercy of their preferred shipper as far as the cost of shipping. I personally thought it was a little pricey. Otherwise, an overall excellent experience.

What a hidden Gem. The owners are very lovely, helpful and kind. We purchased several items, they helped us with all logistics. I will certainly purchase again from them.

Thank you everything was perfect

I don't recommend dealing with California auctioneers. I had to chase them and their recommended shipper for weeks to ship me my items. In the end the shipper sent the package to the wrong address. It's a disaster. Fair Warning!!!