Bidder Reviews for Dallas Auction Gallery (96)

Dallas Auction Gallery exceeding my expectations

The auction from DAG was run as other reputable auctions were and with no issues. Very professional. Shipping was originally understood to be using 3rd party, but upon winning my item I was contacted by the auction house and they offered in-house shipping for a very good price (to Canada) I am very happy with this first auction experience with DAG and will absolutely use them again.

The packaging recommended by the auction house was poor, and the transportation company was too poor, causing damage to the goods during transportation. Purchase this seriously at a loss!

This is my first time using an online auction. It was a fun experience and the items were just as described.

They shipped quickly and the item, an Herm è s silk scarf, was accurately described. I would suggest that in future an expensive silk scarf not be simply stuffed into a cardboard box for shipping but first placed into a sealed Ziploc bag. If the box should get wet or torn open in transit (happens all the time), the scarf will have protection from the elements inside the Ziploc bag.

Listing stated that this vase is 11 "high. It is actually 10-1/4" high.

I had a great experience bidding through DAG. The piece I won exceeding my expectations so I am very pleased. The team at DAG are very responsive and they had good shipping options.

Dallas Auction Gallery was a pleasure to deal with

Great Auctions house and big thanks to Merry. I wish they have in house shipping.

Item accurately described and photographed. Smooth transaction all around. I would participate in future actions.

Dallas Auction Gallery was easy to work with. The descriptions were accurate and the photos further enhanced the descriptions. The pieces are great. They do not offer in-house shipping, but recommend local shippers. My advice: Shop around! The shipper that appeared to be highlighted on the list on their website quoted me what I thought was a very high estimate for packing and shipping. I contacted another shipper on their list, and the local UPS store packed and shipped it for about a third of the other quote. It was extremely well packaged, and the pottery arrived just as it appeared in the auction photos. I do not usually shop around for shipping, but am glad I did in this case!

smooth transaction

That's it-he headline says it.

Quality is always high. Very personable and knowledgeable staff.

Very happy with items purchased. Shipping is too expensive.

Auction did not show or disclose damage on an item.

I was new at this. They were patient and helpful about leading me through the process.

Extremely pleased with my Dallas Auction Gallery. Fantastic service, very knowledgeable and friendly staff. Answered all questions promptly. Pleasure to work with. 10 stars!!! Huge thumbs up!!!

I used UPS to ship the sculpture as recommended by Dallas Auction Gallery. The sculpture weighs a considerable amount and it arrived damaged. It would be helpful if Dallas Auction Gallery and other auctioneers would include the weight in the item description. UPS was notified of the damages and is concerned but bubble wrap alone is inadequate to ship heavy items.

Professional in all aspects, thank you.

Extremely responsive customer service and fast shipping.

The auctioneers were very professional and helpful. Item was as described, quickly packed and despatched. Thank you for an easy and pleasant transaction!

Everyone was amazing. Especially Jerry and his willingness to go above and beyond. Can't wait for the next auction. The best!!

Knowledgeable with well run sales

So glad I found a great local place!