Bidder Reviews for Vidi Vici Gallery (278)
4.4 out of 5.0 Stars
Accurate Descriptions
Easy Payments
1-50 of 278 Reviews
All Ratings
Highest Rated
LisaDeforest, WI
Jan 18, 2024
NicholasTroy, PA
Jan 13, 2024
GiovanniMolfetta, IT
Aug 24, 2022
DavidLos Angeles, CA
Mar 21, 2022
RobertDixon, IL
Feb 01, 2022
Richard D.Gaylord, MI
Jan 16, 2022
MarcAustin, TX
Jan 15, 2022
TeddyPontiac, IL
Jan 12, 2022
KarenNewport News, VA
Jan 03, 2022
CaliLeavenworth, KS
Oct 13, 2021
KennethFort Myers, FL
Sep 18, 2021
KatrinaNewport, RI
Sep 18, 2021
Quality items
I have had the pleasure of working with the good people of Vidi Vici for several auctions and they are wonderful. Quality items for you to bid on and they are very responsive.
YvesTualatin, OR
Sep 15, 2021
Fully satisfied with my purchase
Good photos and description, item as expected, easy payment and shipping process.
Vidi Vici GallerySep 17, 2021
Thank you for your patronage and wonderful communication. We hope that you enjoy your win and we are so happy that you are satisfied with your purchase. We will be very happy to welcome you back for future sales.
Sep 13, 2021
Not received
Bought August 14th and still not received. No reply. not at all happy
Vidi Vici GallerySep 17, 2021
You did not receive your item because you never paid for it’s shipping. You purchased this lot at the August 14 auction, but did not pay right away. We sent you 3 invoices through the system, and contacted personally via email on Aug 23, then Aug 25, trying to collect the $45/bid payment. We agreed to accept your late payment on 27th of August, week after the due day, just because we don't want to hurt your buying ability on Liveauctioneers platform by reporting you as a non-paying bidder. Then, even though our employees ’ time is not worth dealing with such a small bid amounts, we contacted the shipper on your behalf, who sent you a $16 shipping invoice # 73075 on Aug 30th, and then a reminder on Sept 8th. On Sep 10th the shipper canceled this $16 invoice due to non-payment. While we kept ourselves busy in order to provide you with a cheap and easy shipping option you never contacted us with any pick up or shipping instructions, but just left a 2 star rating. This is not the first unfair feedback we received, but every time we are still amazed how some customers can be so rude and shameless. Please don't be surprised that we won't be able to provide any further special assistance, but rather need to stick to our policy including the late payment fees and ability to report you as a problem customer.
AndrewAllen, TX
Sep 04, 2021
Great transaction and excellent communication
Wonderful interaction during the entire transaction from Payment to onsite pickup.
Vidi Vici GallerySep 17, 2021
Thank you for your positive feedback and prompt arrangements. You are a valued customer and it was a pleasure to work with you.
BerenSan Mateo, CA
Sep 04, 2021
Marilyn Santa Fe, NM
Aug 27, 2021
PrudenceNew York, NY
Aug 26, 2021
RobertCole Camp, MO
Aug 26, 2021
Very well packaged
Well packed & sent to me in a timely manner. No damage in shipping. These are fine folks to deal with. Sincerely, Robert -Missouri.
Vidi Vici GallerySep 17, 2021
Thank you for your kind words. You helped make this transaction seamless. Please check our new sales, we would be ever so happy to have you back.
MariaSunnyvale, CA
Aug 25, 2021
JeanetteLos Lunas, NM
Aug 24, 2021
TheodoreMoon Township, PA
Jul 25, 2021
DCBeaverton, OR
Jun 26, 2021
DCBeaverton, OR
Jun 26, 2021
Excellent Auction Site!
Very pleasant to work with, professional, friendly and responsive.
Vidi Vici GallerySep 17, 2021
Thank you for the nice feedback. We enjoy working with you and appreciate your repeat business. Always a pleasure.
KennethFort Myers, FL
Jun 26, 2021
MariaSunnyvale, CA
Jun 22, 2021
MaryGreenville Junction, ME
Jun 05, 2021
KarenDallas, TX
Jun 04, 2021
BrendaGreeneville, TN
May 29, 2021
Poor Experience
First time I ordered, they were hard to contact but items arrived in good shape. Second time, my bid was overwritten (same $value) at the last moment. When I protested, they basically said too bad, blamed it on the computer, then cancelled my other won item so I 'wouldn't have a complaint'. They did refund the cancelled item cost and shipping, which I had already paid for. I will not do business with them again.
Vidi Vici GalleryJun 03, 2021
As we had said in all of our previous responses to your emails, we did not overwrite your bid. You simply were not the winning bidder on this item. During the live auction on the Live Auctioneers platform you are able to see in real time who is actually winning and increase your bid if you really want to buy something. However, you keep insisting that you won this lot, even though all the records show the opposite. Your account was blocked and bids were canceled because we consider false accusations and failure to accept our policies bad faith behavior and just can't endlessly argue over a $10 purchase.
May 04, 2021
Very pleasant experience.
great item.
Vidi Vici GalleryMay 26, 2021
We are always extremely happy to please our new customers. You are a great customer and your transaction was perfect and timely. Thank you for making it so easy to be of service. We appreciate your business and hope to see you again.
LorettaEast Hampton, CT
May 02, 2021
Shipping
Karen who handled the shipping was very helpful and I received my package so quickly.
Vidi Vici GalleryMay 26, 2021
We are very happy to work with you again. We are glad to hear that you were happy with the shipping process and hope that you enjoy your lot. Thank you for your repeat business.
RobertBaltimore, MD
May 01, 2021
Crushed poster is not useable. Either poor packing or misrepresentation of the item is responsible.
Unusable, crushed poster is what I have to show for my winning bid. Not sure if it was crushed before being shipped but the flimsy, crushed shipping box was never intended to protect the contents. Can at least say I won’t do this again.
Vidi Vici GalleryMay 26, 2021
Sorry to hear about the damages. We understand your frustration. However, we cannot understand why instead of contacting us immediately upon receipt of your poster in damaged condition you quietly waited for 3 weeks just for a chance to give us a bad rating. Is this really what satisfies you more than a refund? Unfortunately we have no control over USPS. We did not deliver this poster, nor pack it for you. We just sold it in condition as it was pictured and described. Regarding the damages in shipping we contacted the shipping company which you chose, which seems to more properly address your concern. We will support your decision not to buy from us anymore, your account has been blocked.
MarkSmallwood, NY
May 01, 2021
Always a great experience with this house
Great
Vidi Vici GalleryMay 26, 2021
Thank you for your repeat business. We enjoy your great communication and it is always a pleasure to be of service.
JackieAuburn, WA
Apr 05, 2021
Gorgeous item, as described, great seller, thanks!
Gorgeous item, as described, great seller, thanks!
Vidi Vici GalleryApr 09, 2021
Thank you for such a nice comment! You exemplify an ideal customer, quick to pay, great communication and you found the time to leave such cheerful feedback. We are always happy to welcome new customers and hope that you enjoy your Italian frog plaque. Thank you for making our day.
LisaShreveport, LA
Mar 31, 2021
MariaSunnyvale, CA
Mar 27, 2021
Vidi Vici GalleryApr 09, 2021
Thank you for being such a wonderful repeat customer. You are golden in our book.
CarrollVero Beach, FL
Mar 27, 2021
All went well. Nice folks.
Will work with Vidi Vici again.
Vidi Vici GalleryApr 09, 2021
Thank you for your quick payment and 5 star feedback. We would love to see you back.
KatrinaNewport, RI
Mar 27, 2021
Great to work with
Vidi Vici is fantastic, I have won several auctions and with ever one I have had a great experience. The shipping company is quick and easy to use, they pack each item ver well.
Vidi Vici GalleryApr 09, 2021
Thank you for your compliment. We are so lucky to have you as our customer. It is always such a pleasure.
RebeccaDallas, TX
Mar 27, 2021
Beautiful dishes at great prices
Love buying their beautiful vintage dishes, great prices and shipping!
Vidi Vici GalleryApr 09, 2021
Thank you so much for finding time to give us such a nice feedback. We are happy that you keep buying our dishes for your beautiful baked goods. We value our repeat customers and hope that our good relationship will continue. Please welcome back anytime!
BertDallas, TX
Mar 27, 2021
Packed with care
They were careful with their packing of the glass but not so overprotected they could double charges for materials and handling. Some shippers are so over done using large boxes and heavy shipping fillers that expenses can double for no good reason. Vidi Vici is well balanced in care and economy. Thanks.
Vidi Vici GalleryApr 09, 2021
Thank you for noticing our effort to keep the shipping costs low. We have working with many shippers and finally were able to find such a reasonable balance of cost and safety. It's nice to know that our customers notice and appreciated our hard work. Thank you again.
LeoWare, MA
Mar 27, 2021
Vidi Vici GalleryApr 09, 2021
Thank you for your quick payment and 5 star feedback. We are always happy to welcome such an amazing new buyer to our auctions.
PaulGrayland, WA
Mar 27, 2021
Vidi Vici GalleryApr 09, 2021
We are so pleased when our customers are happy with the condition of purchased items and our services. Thank you for your repeat patronage.
LeroyAnnville, PA
Feb 01, 2021
RalphChampaign, IL
Jan 21, 2021
MARSHALLWest Orange, NJ
Jan 17, 2021
THEY ARE A SMALL TIME AUCTION SITE AND NOT SET UP TO HANDLE THE SHIPPING FOR YOU.... PAIN IN THE **********
THEY ARE SWINE!!!.... TOP TO TOE... SWINE!!!
Vidi Vici GalleryJan 20, 2021
We are not sure that we understand the nature of your concern. A list of recommended shippers was sent to you on December 29, 2020, as soon as you paid for your purchase. We also had a shipper send you a complimentary quote the same day. On January 7, 2021, we did not have any response from you nor instructions and sent you a friendly reminder email. Once you paid the invoice on January 8, 2020, your lot was mailed the same day, fully insured, and according to the tracking information was delivered on January 15, 2020. Even as a new customer to the Live Auctioneers platform, we hope you understand that the feedback forum can be a useful tool to improve customer service or to provide an accurate description of your experience, but not as a place for public insults.
JanCoral Springs, FL
Jan 17, 2021
Vidi Vici GalleryJan 20, 2021
Thank you for your purchase and being an ideal customer. We hope you enjoy this lovely piece.
KatsushiMinato-ku, JP
Jan 17, 2021
Vidi Vici GalleryJan 20, 2021
Thank you for shopping with us. It is always lovely to have a new customer with such great communication.
MariaSunnyvale, CA
Jan 17, 2021
Vidi Vici GalleryJan 20, 2021
We are always happy to have your repeat business. Thank you! We really value you as a customer and appreciate the swiftness of all your transactions.
AnneNew York, NY
Jan 17, 2021
Vidi Vici GalleryJan 20, 2021
Thank you for shopping with us and for your wonderful and quick communication.
BradleyMiddlebury, CT
Jan 17, 2021
Vidi Vici GalleryJan 20, 2021
We are always happy to have a new satisfied customer. Please enjoy your winnings.
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