Bidder Reviews for Burns Auction & Appraisal LLC (135)
4.4 out of 5.0 Stars
Accurate Descriptions
Easy Payments
1-50 of 136 Reviews
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Highest Rated
BobBunker Hill, WV
May 04, 2024
Burns is an excellent auction service company
From start to finish, Burns Auction & Appraisal is an excellent company to do business with. Their item descriptions are 100 % accurate as to authenticity and condition. No concerns at all for absentee bidders. Invoicing, payment processing, and fast quality in house shipping put them in the top of all online auction providers. They keep all winning bidders advised of every step in the handling of their won items.
ThomasMinneapolis, MN
Apr 25, 2024
JimColumbus, OH
Apr 25, 2024
RobertMadison, WI
Mar 29, 2024
KaraPortland, OR
Mar 26, 2024
Will bid again!
Had a great experience with Burns, especially because of how they handled an issue that came up. I'll definitely bid in their auctions again in the future. Thanks!
CarlAllentown, PA
Mar 18, 2024
KathleenCleveland Heights, OH
Mar 10, 2024
An Excellent All-Round Experience
I had a terrific experience with Burns Auction-The items I purchased were well-presented on line, they are very responsive, and the artworks were beautifully wrapped and arrived very quickly. What more could you ask for?
WilliamGreenock, GB
Feb 07, 2024
ChuckOttumwa, IA
Feb 02, 2024
MikeParker, CO
Jan 30, 2024
Professional in every way!
Exceptional Service and a very professional organization. I couldn't be happier!
ChuckOttumwa, IA
Jan 21, 2024
J MichaelLawrence, NJ
Jan 20, 2024
Follow thru is good
They told me they would be a little late in shipping at the start. Items did show up 2 weeks later. I used the inhouse shipping. The Price was reasonable.
JackieAuburn, WA
Jan 17, 2024
StephenLehigh Valley, PA
Jan 08, 2024
First Time Burn's Auction Bidder
Everything up until shipping went well. It took a bit of time to receive an email saying that my item was about to be shipped. The email said that I would be sent a tracking number when the package was actually shipped. I did not receive the tracking number. I was about the email the auction house inquiring about the shipment, when the package arrived.
ThomasChicopee, MA
Jan 08, 2024
My First Bid... Do Your Homework
My First Bid... Do Your Homework... should have done more homework... While I am pleased with my item, quality, how it plays and sounds.... Once yu add the upcharge and shipping I could have obtained from manufacturer a brand new instrument with free shipping... I am not unhappy with instrument... I should have asked more questions...
Burns Auction & Appraisal LLCJan 08, 2024
Thank you for your bids and for your review. Shipping is quite expensive, and we pay all of our folks a living wage, which aint cheap for anyone! Plus boxes and so on continue to go up and up and up. But we do appreciate your business and understanding!
LoriLancaster, OH
Jan 07, 2024
RobProspect Heights, IL
Jan 07, 2024
Easy transaction and shipping to run smooth at fair price
I've had a few good ecperiences with them and always seem to ship quickly and smooth transaction. Not much more can ask for.
DewardAmanda, OH
Jan 07, 2024
RobertGreenville, OH
Jan 07, 2024
PauGarfield, NJ
Jan 07, 2024
SteveBurnet, TX
Nov 29, 2023
MattRigby, ID
Nov 25, 2023
KevinFort Myers, FL
Nov 24, 2023
CharlieLore City, OH
Nov 24, 2023
Service is key!
I purchased several items and arrangements were made to collect them at the auction house. Communication issues developed but the auction house came through and made sure I got my items in a timely manner. I’ll do business with them in the future.
DeanLogansport, LA
Nov 22, 2023
Great people to deal with
My item looked exactly like it did in the pictures. The transaction was smooth and delivery was right on time.
JonathanWinston Salem, NC
Nov 22, 2023
Alvin mickConcord, NC
Nov 03, 2023
RobertCaldwell, ID
Oct 27, 2023
GarethAltamonte Springs, FL
Oct 20, 2023
larryJacksonville, FL
Oct 19, 2023
NathanRiver Ridge, LA
Oct 19, 2023
JeffryOakland, CA
Oct 19, 2023
AllanEdgewater, MD
Oct 19, 2023
GeorgiiStrasbourg, FR
Oct 03, 2023
JoeToronto, CA
Sep 18, 2023
Douglas Woodsboro, MD
Aug 20, 2023
DewardAmanda, OH
Aug 20, 2023
JosephKilsyth, AU
Aug 17, 2023
Ignored contact requests about shipping then filed dispute!
I’ve been waiting weeks for this company to respond to my shipping questions which they’ve clearly ignored and then they have the gall to file a dispute. Avoid them and purchase from other more reputable companies who actually talk to customers.
Burns Auction & Appraisal LLCAug 17, 2023
Joseph I don't see any emails from you or messages in the Liveauctioneers messaging system. Your card was declined 3 times for insufficient funds and the deadline for payment has long since came and went. We do our best to accommodate everyone but it is hard for me to understand how non payment on your end is a performance issue with us.
JamesJacksonville, FL
Aug 15, 2023
JohnFoley, AL
Aug 08, 2023
shipping was prompt and packed very well, Thanks!
Shipped promptly, great packing, appreciate it!
GingerColumbia, SC
Jul 20, 2023
BrianFort Wayne, IN
Jul 09, 2023
JeffreyFarmington, MO
Jul 06, 2023
AndrewBelpre, OH
Jul 03, 2023
Top-notch auctioneer!
Adrian and his team do a fantastic job of making the auction buying process easy.
KenPlano, TX
Jun 26, 2023
MarkMoncks Corner, SC
Jun 25, 2023
ArtAlbany, CA
Jun 20, 2023
SandraWillis, TX
Jun 01, 2023
JohnFayetteville, NY
Jun 01, 2023
Fantastic Auction House
Wonderful experience from start to finish. Beautify packaged and quickly shipped. Many Thanks
DennisLancaster, CA
Jun 01, 2023
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