Bidder Reviews for Barridoff Auctions (43)

I was new to this style of on-line bidding and really didn’t understand the procedures for the arrangement of shipping. I had a few questions and needed to change my conditions a couple of times (shipping address, dealing with an item’s frame). In each case they were helpful and patient with my novice circumstance.

Someone actually answers the phone and is helpful. Top notch.

They are very courteous, professional and easy to work with.

The description and photos of the painting were thorough and accurate. The professionals at Barridoff were knowledgeable and oh-so friendly!

I bid on-line through Live Auctioneers for items in a Barridoff Auction, Aug 20th. Live Auctioneers sent me messages saying I had submitted the highest and winning bids for both. A couple of days later, I received a call from Barridoff and was told there had been a mistake, "their mistake", and in fact the bidding on one of the items was left open after Live Auctioneers was informed it was closed. The result was of course someone in-house was allowed to increase their bid and I was denied that opportunity. I was told the winner was not me but the other bidder and nothing could be done about it. I asked, if I had been present during the bidding and not bidding through Live Auctioneers would it have made a differences. I was told, yes, I would have been able to continue the bidding. That statement does not reflect well on Live Auctioneers. So, mistakes are made in this world. I accept that. But there was a solution to correct their mistake: Simply inform the in-house bidder, that the on-line bidder had been unfairly denied the right to compete. Therefore, the bidding should have been re-opened up for both parties and allow them to compete. What could be more fair than that? Barridoff was unwilling to change anything. Conclusion: 1) Barridoff has a flawed bidding process. ) Barridoff is unwilling to correct their error. 3) Live Auctioneers is not a reliable way to participate in bidding with Barridoff, given they are not synchronized with the hammer at Barridoff. 4) Therefore, Live Auctioneers is a loser; Barridoff is a loser; and I am a loser. 5) Barridoff gets an F. Gerry

Accurate Description, Barridoff Galleries was very helpful when I called, always answer the phone and take care of business if you need anything or have any concerns. Will do business with Barridoff Galleries anytime again in the future.

Very happy with all aspects of this transaction. Great Auction house!

I’ll joint their auction again!

Made the process of picking up the item.

It would be helpful if you told me which auction house I am reviewing. I rated based upon my combined auction experience. I am confused and concerned when I watch an auction online for which I have placed an online bid prior to the auction, the auction houses start with my bid, not going incrementally from the starting bid, thereby inflating the price of the item. This I feel is an unfair practice.

I have not received the item yet as the payment process is slow (they do not accept credit cards or online payments) They only use one shipper, which is also a slow process. The shipper did not send a tracking number as promised. Not at all satisfied with the policies of this auction house

thank you sandra

Great service. The shipping lady was very good as well.