Bidder Reviews for Platinum Auction Group (46)

I recently had the pleasure of working with Platinum Auction Group and I couldn't be more impressed with the level of customer care and service I received. Larry, in particular, was an absolute gentleman and went above and beyond to help me with some hiccups that occurred during the auction process. His professionalism and attention to detail truly set him apart. I would highly recommend Platinum Auction Group to anyone looking for top-notch service and a seamless auction experience.

As Expected

I've enjoyed this auction house very much. They were quick to answer my questions and to explain things to me. I'm new to all of this.

Polite-no idea why it took so long to get this ring. It arrived today.

In my opinion, this is one of the best auction houses. Beautiful items, great service with shipping. Will continue to buy from them.

Auction House was easy to deal with, from beginning to end. Love the item, will definitely follow Platinum Auction Group.

Platinum Auction Group has consistently presented quality items with very fast hassle free shipping. Great experience and highly recommend.

He answered all my questions quickly and shipping was faster than any other auction group. I will definitely look forward to doing business with them again.

Had never dealt with Platinum Auction House before and was a little leery as I had to open a special account to pay for the win. It took me a couple of tries as well as a phone call to Larry before I could set up payment. That said, once that matter was straightened out, I received the bracelet the Very Next Day. I was astonished! Both in the quickness of delivery and the item itself. The photos, as they say, did not do the piece justice. It is super beautiful and fits perfectly!

Larry was very accommodating and patient.

Thank you Platinum Auction Group for great auction! Also for an easy and fast transaction and shipping process. I'm smiling!

All the items purchased were in exceptional quality and as advertised

Our Roberto Coin necklace is in great condition as depicted, and the auction house staff was extremely cordial and helpful regarding shipping. Couldn't be better or easier. Thank you!

I am so pleased with my purchases from Platinum Auction Group. This my first experience with live online auctions, and I am delighted to have dealt with a company as honorable and helpful as Platinum. I contacted the auction house with any questions and Larry was helpful and very pleasant. Thank you Platinum for making this new venture a fun and exciting one for me. The bracelet is absolutely gorgeous and was portrayed accurately in the auction. I love it! And the artwork is equally as beautiful and will be a welcome addition to our home. I look forward to bidding on more items from Platinum Group. Thank you!!

Commission & shipping charge was excessive for the ring. When I received ring that was rated as great condition it was in fact scratched excessively & the stone was loose & rattled. I had to take it to a jewelry store to fix adding additional cost to ring. Shipping charge was $75. Too much for a small ring under $1000.

I'm new at this. Owner helped get me through the process which had a glitch in it. I would recommend Platinum Auction Group.

Very happy with my item and experience dealing with Larry from Platinum Auction. Had an issue with payment and they worked with me to resolve the issue quickly and professionally. Very understanding. Will definitely deal with them again. Thank You

The item was shipped promptly, packaged well and quality was good. The bill has been paid but why is it marked payment pending?

I was very pleased and relieved when Platinum took charge of a shipping problem and made sure it got to me. Thanks

Fantastic customer service, rest assured at Platinum Auction Group they are extremely professional and diligent, as a first-time purchaser from them I am extremely pleased with the representation of this item. it was more than what i imagined. Thank you Larry for going above and beyond!

The team was quick to respond and so polite with my questions.

The bidding and shipping was smooth

Would feel confident purchasing from this house again. Thank you for a happy experience.

Great Action House to Deal with.

Should probably consider shipping some oil paintings flat instead of rolling to prevent damage.

Both the shirt and jacket I purchased are wonderful. Top notch