Bidder Reviews for Capitoliumart s.r.l. (79)
4 out of 5.0 Stars
1-50 of 79 Reviews
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AnnWichita Falls, TX
Apr 25, 2024
YasserAbha, SA
Dec 31, 2023
GuareschiParma, IT
Nov 14, 2023
PatrickToulon, FR
Oct 24, 2023
CristinaPavia Di Udine, IT
Oct 13, 2023
available for any further information
I SUGGEST CAPITOLIUMART BECAUSE IS A VERY GOOD AUCTION HOUSE
RonGundelfingen, DE
Sep 22, 2023
Capitolium sells fake items describing them as the Real Thing
This week Capitolium offered a badly imitated replica of an Eames La Chaise described as "a recent Vitra production". Despite contacting Capitolium several times, all emails remain unanswered. The item was sold at around 5, 500 ��, which would be realistic if it concerned the genuine article. Leaves the buyer taking home a bad replica. In 2019 I acquired a fibreglass chair, which was "attributed to Eames". This kind of description is absurd and very much misleading. The chair itself was nowhere near an Eames design but still a great looking chair in its own right, which would suit any mid century private collection. In my opinion it is clear Capitolium is either intentionally selling items with misleading descriptions or it employs specialists, who are painfully unfamiliar with design classics.
KregKey West, FL
Sep 13, 2023
SarahSan Diego, CA
Aug 08, 2023
AbolfazlPadova, IT
Aug 01, 2023
CarlosQueijas, PT
Jul 19, 2023
HansjörgHamburg, DE
May 25, 2023
not my first purchase at capitoliumart
items in good shape & wonderful packing & fast shipping!!
LisaCharlotte, NC
Apr 20, 2023
VERY frustrating experience-buyer beware
I won an Meret Oppenheim table on March 8 2023. It is now April 20 and no table. The shipping company this auction house uses is unreliable and has not completed all clearance documents. Once the table arrived in the States, DHL attempted to contact the shipper no less than ten times. I also attempted to reach the shipper and the auction house to no avail. The table is stuck in Cincinnati and will be sent back if the shipper does not complete required documentation. This has been highly disappointing and exhibits low integrity and care for the buyers of this auction house. Buyer, beware.
Capitoliumart s.r.l.Jun 07, 2023
Dear Lisa, I tried to contact you many times, but you never answered. As I explained in the mails your coffee table was stuck in customs because for the imported wood in America there are additional practices (Lacey Act). We immediately sent the Lacey Act to your transporter, but the technical timing of customs doesn’t depend on us. I’m sorry it was longer than expected, but you got the coffee table and this review is not true. I hope you can edit this review, in the meantime if you want further clarification please email me. Thank you Marta from Capitolium Art
AdelinaLozen, BG
Apr 10, 2023
CristinaPavia Di Udine, IT
Mar 28, 2023
I am really satisfied and I always bid with great pleasure because I trust them very much
I am really satisfied and I always bid with great pleasure because I trust them very much
CarolynMesa, AZ
Jan 11, 2023
PeerWien, AT
Nov 21, 2022
ChunfuDalian, CN
Nov 02, 2022
Be cautious to buy from Italy
Anything deemed to be over 70 years old needs export permit to be shipped out of Italy, and the sole appointed shipper charged extraodinary high expenses.
CjCommack, NY
Oct 03, 2022
I would absolutely avoid
I have won many auctions, and this is my opinion, but I could not have been more dissatisfied with this auction house. They insisted on a bank transfer which is not only annoying, but expensive. In this way buyers have little option in holding a house accountable should things go south. Then, I heard that this piece would take a while to ship because of some bureaucracy. It was won in late June, and I receive my piece early October! Ridiculous doesn’t even begin to explain it and when reaching out to the auction house did not receive a response and when they did, an incredibly apathetic one, seeing red was an understatement. Again, my take, but I would NEVER think of dealing with them again and still cannot believe the issues that ensued.
JorgeMadrid, ES
Aug 25, 2022
HELPFUL AND SPEEDY
The Italian auction house Capitoliumart s. r. l. at Brescia, was most helpful and did a great job in terms of handling and packaging. Most reliable.
MalikParis, FR
Aug 09, 2022
I’ve been robed by a fake announce
Hi I’m a recurrent customer of antique and design goods. A week after winning the auction and made a bank transfer including the buyers premium I’ve been told by a junior person from the auction house that the item wasn’t not available. And that it was a mistake from they’re part to have put it in the auction at the first place. It’s been almost a month now. I have not been refounded or even been able to pick up my lot (trough a special shipping service I use trough all Italia)
Capitoliumart s.r.l.Aug 29, 2022
Dear client, Unfortunately it was a database error, which we reported to the auction house's IT department. You were notified immediately after the auction that the lot was not available and we have refunded it. We are sorry for the misunderstanding.
KarolinaSopot, PL
Jul 24, 2022
RobertWien, AT
Jul 05, 2022
FrankForest Hills, NY
May 17, 2022
ennioNapoli, IT
Mar 12, 2022
The item was sold at closed auction to another person.
The item was sold at closed auction to another person.
Capitoliumart s.r.l.Mar 14, 2022
I'm sorry but the lot was sold when the auction was already opened. The operator closed the lot incorrectly. Unfortunately when we realized it was too late. We apologized and offered you a discount on future purchases. It looked like the thing had been fixed but it wasn't.
D Port Allen, LA
Jan 29, 2022
EXTREMELY EXPENSIVE SHIPPING
I won a small lighting unit and two small sconces for $100. I was surprised it sold for that amount. Apparently, the shipping cost was making for the cost. I was quoted $700-$1000 for the shipping. Never again.
Capitoliumart s.r.l.Feb 14, 2022
Dear client, I assure you that we do not inflate on shipping (as you accused us). In fact, we do not ship directly but we rely on external shippers. Shipping from Italy to the United States has high prices, but it is a fact that you need to know before buying. You bought during the auction and then you didn't pay (this also damages us). In any case, if you are still interested in lamps, we can find solutions together. Feel free to write an email to spedizioni@ capitoliumart. it, we look forward to hearing from you.
MarcoCimo, CH
Dec 27, 2021
NilsBerlin, DE
Dec 02, 2021
Not trustworthy
I had a very unpleasant experience with Capitoliumsrt s. r. l. a year ago. The auction house recommended a shipping company called Urban Docks. To make a long story short, the table top arrived completely destroyed at my home. Turns out it wasn't secured correctly (it should have been transported like a glass window, standing up, but was put flat in a crate). All it needed was a small bump and it fell apart. I'm still in a legal fight with the shipping company. Apart from that the measurements of the table top wasn't stated correctly. When I filed a complaint, Capitoliumart s. r. l. refused it, and said the table had to be in the original condition. The case is tricky and a classic shift the blame on others. Never again would I do business with this company.
Capitoliumart s.r.l.Dec 05, 2021
Dear client, we are very sorry to read this very bad review from you. What happened with the table you bought is a problem related solely to transport. We do not ship the goods directly, we rely on an external company (like most auction houses). The packaging was chosen by the carrier, not by us, It doesn't mean blaming others. We have only recommended a transporter, who we know always works very well, but it is obvious that we cannot take responsibility for the breaking of a wooden crate that we did not do. Despite this, we know that the carrier has refunded you. Honestly, we don't even understand the pretext of the wrong measurements, the table top arrived broken into several pieces. These reviews are totally unrealistic and hurt the trade for a careful auction house like ours.
KarolinaSopot, PL
Dec 02, 2021
Amazing italian design
I really love Capitoliumart for their perfect selection of italian design. Everything was pefect, nice contact, the furnitures are amazing in good condition.
KarolinaSopot, PL
Dec 02, 2021
Amazing italian design
I really love Capitoliumart for their perfect selection of italian design. Everything was pefect, nice contact, the furnitures are amazing in good condition.
JamesKey West, FL
Nov 05, 2021
MOST OF ITALIAN POSTERS WERE DAMAGED/ONE DISAPPEARED/ONE WRONG POSTER!
I WOULD ADVISE OTHER FUTURE BIDDERS TO STAY AWAY FROM THIS HEADACHE. POSTERS WERE IN TERRIBLE CONDITION/ONE POSTER HAD DISAPPEARED FROM THE ORDER AND COMPANY ONLY INTERESTED IN COLLECTING THEIR MONEY.
KarolinaSopot, PL
Aug 03, 2021
Nice and professional contact
It was my 3rd purchase from Capitoliumart s. r. l. and all the purchase and bidding process was easy and satisfactory. Great selection of italian designers. Thank you for nice and helpful contact.
StefaniaGallarate, IT
Jun 29, 2021
Feng-TsoTaoyuan, TW
May 18, 2021
Calvi BrambillaMilano, IT
May 04, 2021
CristinaPavia Di Udine, IT
Apr 12, 2021
FredericParis, FR
Mar 17, 2021
GiselaParis, FR
Mar 16, 2021
DianaVenezia, IT
Mar 09, 2021
JuneOslo, NO
Jan 14, 2021
debbieDixon, CA
Dec 01, 2020
Outstanding Customer Service-Don't hesitate to buy from this Auction House
I asked to pay my purchase with PayPal and they quickly responded. Responses usually only take 48 hours. Although the shipping was more expensive than the item I purchased, they were extremely professional and helpful. Item was as described. Thank you!
EnricoRoma, IT
Oct 06, 2020
AndrasBudapest, HU
Sep 29, 2020
sunnyMiller Place, NY
Sep 04, 2020
bidders outside Europe need additional permit. Ask bfore you bid.
bidders outside Europe need additional permit. Ask bfore you bid.
Marc-MichelLivermore, CA
Jul 31, 2020
RenéGonfaron, FR
Jul 24, 2020
Renato VigezzoRoma, IT
Jul 22, 2020
Capitoliumart is always accurate in describing the items
In my experience Capitoliumart is a very serious auction house on the item proposed and in handling payments and shipments
MegNashville, TN
Jul 22, 2020
zeljkoBudapest, HU
Jul 08, 2020
Edward JNew York, NY
Jun 11, 2020
Edward JNew York, NY
Jun 11, 2020
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