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Bidder Reviews for The globe Usa Llc (13)

4.3 out of 5.0 Stars

1-13 of 13 Reviews

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Dale
Bonita Springs, FL

Oct 17, 2021

Antique Damaged by Seller

Wood carving on antique mirror was poorly repaired in one area and broken off in whole piece in another. Poorly packed when we picked it up which should have been our warning. Seller is working out of his house, second warning. Seller refused to discount or refund item upon unpacking. He appears to be a fly by night junk dealer that concealed damage on a low cost item. Avoid at all cost.

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The globe Usa LlcJun 27, 2022

The customer personally collected the mirror, which we helped put in the back of his car. We are not responsible for the transport, we are sorry if it could have been damaged.

Deborah
Sacramento, CA

Aug 28, 2021

Joel
Aventura, FL

Jul 08, 2021

Avoid this auction house at all costs!

If you want to receive what you paid for, avoid this auction house. The item i received was damaged and missing a part that was in the online picture. I contacted them and had multiple conversations in which they said they were looking for the missing part. Then all of a sudden they became nasty and said if I wanted a refund I had to pay to ship the item back. They would not refund the outbound shipping or return shipping. Ironic how at first they admitted the piece they sent did not match what was online and then they tried to get me to pay for their unprofessionalism. All for a $125 sale. It isn't about the money-it is about their lack of principals. I will do everything in my ability to warn people of their unscrupulous practice. This auction house makes a bad name for others that are trustworthy and professional.

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The globe Usa LlcJun 27, 2022

In the description of the lot in question it was clearly written that it had damages. We answered all customer calls trying to find a supposedly missing additional part, but we couldn't find anything in our warehouse. We repeated to the client that he had chosen an object that was declared broken and that we would take the object back and given the money back, so as not to displease the customer, even if the rules and Liveauctioneers did not require to take the object back. Unfortunately, there are people who want to fight in any case and insult people who have been doing their job for more than thirty years trying to collaborate with their customer. We are sorry that the customer was dissatisfied.