Bidder Reviews for Kraft Auction Service (558)

Excellent auction house to purchase from! Ships quickly and everything is professionally packed! Highly recommended! Thanks again!

Excellent auction house to purchase from! Ships quickly and everything is professionally packed! Highly recommended! Thanks again!

Excellent auction house to purchase from! Ships quickly and everything is professionally packed! Highly recommended! Thanks again!

A very professional organization!

Shipping is overly expensive and drawn out. Sent my item and it was missing a part (a main part at that). They wanted to send the part to me but I declined. The item sent should be what is pictured in the auction photos and I should not have to reattach it. I was able to get a partial refund but the person I worked with was not overly nice. Stick with Bertoia, RSL, or Milestone for antique toys. Caveat emptor!

Oh no this was a pretty good auction from start to Finish. Very reasonable shipping cost along with a nice airplane. No glitches in the auction from start to finish.

TODO PERFECTO

Honest and dependable. Shipping was very well handled.

Everyone was very helpful, friendly, and professional. My item was packaged very well and arrived safely! Bidding was easy.

Getting to the shippers was a little slow

I paid immediately. It's been 3 weeks and I have still not even heard from their shipping department. If I hadn't called twice, there would have been no contact. And when I did call, the people I spoke with were not really friendly or helpful at all.

A plaesure to do business with

Multiple painted metal items were left loose in original box. Result was broken parts and paint loss, making some items worthless. Individual wrapping of items would have prevented any problems. Probably 5 minutes work at most. Can't understand why this would not be obvious to an experienced auction house

Great items

nothing

Item as described and the automated shipping texts were easy. The charges were very reasonable compared to quite a few other auction houses. I would (and do) continue using them

Fair process, everything was as presented.

In all the auctions I've seen and bid on, I've never seen one where the item depicted in the lead picture is not the one available, i. e., is quite different, and not available elsewhere either. I'm quite sure it was unintended, as Kraft seems like a good company with nice, helpful people. They also apologized for the error, and the auctioneer did announce it at the time the items were actually up for bid. However, that type of error should not occur. That said, the one item I did bid on, which was by the same artist and was properly represented, is terrific, and I am very pleased with it. Also, Kraft referred me to an independent shipper, Bobby, who was very reasonably priced, responsive to questions, and delivered quickly and safely.

Can't go wrong... have fun bidding!!!

Great outfit, Great auction, very pleasing experience

Great overall experience, shipping was easy and fast

If you do business with Kraft Auction House, you will be very satisfied.

100 % satisfied

Been "attending" auctions for 50 years and these guys are one of the best. From description, packing (as good as my own), and super fast shipping. Recommended!

Had concerns after auction was closed.. after several attempts to get questions answered with No response. I gave up. Just paid for it & that was that. Left a bad taste in my mouth (if you will). ~ T. L.

this auction is serious good packaging, answers immediately a good experience compared to some others!!! i recommand this auction

Great auction, easy payment and very fast, fair priced shipping.

Professional, excellent grading & packing, and rcvd. quickly.

Kraft Auction went our of their way to correct and explain the problem with my item. It was not an issue with the auction house and I appreciate them taking the time to contact me