Bidder Reviews for Auctions By Daum (88)

The item is described as 100 % natural jadeite, but it’s actually made of glass, completely fake! Contacted them to request refund but no use. I will never use this auction house! Buyer beware!!

I bid on a painting and won it for $100.00. The bill showed up on Live and also my OWING the bill. I called the auction house 3 times to arrange pick up w no response. THEN I get an email saying I did not win the painting! HUH? They claimed another online bidder won! And yet I still show as the winner and the invoice is still pending. Now I get an email saying if I want the painting I can get it for $200. But I won it for $100 I retorted! No, sorry we need $200. So I said NOPE! You tell me!? Does it sound like an honest transaction to you? I have alerted Live Auctioneers and hope by posting this review it helps other bidders.

Great item and packaging and arrived super fast

Perfect deal

Paid for our auction items very quickly, only part arrived and one auction lot was titled Lladro and it was not Lladro, still waiting on the last lot we purchased. Many e-mail sent and response was slower than a turtle. WILL NOT deal with again, Buyer beware

Better than expected and exactly what I’ve been searching for. Shipping handled promptly and professionally as well!

Great job

The description was accurate, payment was simple and the recommended shipper did an expert packing job.

Everything went smoothly except the link to pay the invoice I received. I made a phone call and gave my credit card and the issue was resolved.... no problem! Fast shipping!!

I would feel terrible if anyone else had the experience that both my shipper and myself had. Therefore, flag up the flagpole, people. Buyer beware. After disappearing, after my letting it be known I was contacting BIDDER SUPPORT, someone resurfaced and claimed an alternative reality, on this platform’s, messaging service. The person even suggested I try again, with another shipper, as if they had been around on the first try. The shipping company and myself, could not get in contact with these people. We called and called, endlessly. I felt terrible for the shipping people (who work with Auction Houses all the time and transport between Fla and Ca) and they felt terrible for me. They refunded my shipping cost. But they should be paid for their time! Try again? Nope.

I wrote multiple emails and called many times only to have no response or a voicemail that said mailbox was full. It was my first time buying an item from an auction. The shipping process a bit unclear but don’t even bother to call to speak with someone for clarification be use you will get no where. Worse, the item I won was $100 after buyer premium, the cheapest shipping option cost me $79. I learned a big lesson and will never use this website or purchase anything via auction online.

Excellent Service

Won The Radio. Paid same day. Paid shipping the next day and never received my radio. Left Phone messages but never Returned. Contacted LiveAuction and was told my radio was on the way. A week later a Radio arrived but Not My Radio. He Switched Radios. 1/4 of the Value do the Conditions issues. There is a BEER Label on a Whiskey Bottle. Weeks later I finally got a response and he said he has 3 WITNESSES say they Packed the correct Radio. In other words, I SWITCHED THE RADIOS MYSELF. In other words, I was trying to pull a fast one on THEM. This was my response to his email. What are you trying to say? I sent you a picture of the radio you sent to me and you can see it is NOT the radio you put up for auction. END OF STORY!!!! You DID NOT SEND ME the radio that was in your auction! I could care less what your WITNESSES SAY!!! I bided on one Radio and you sent me another. AS FOR RETURNING IT At My Expense and you will send me $30 dollars back. Have YOU LOST YOUR MIND???? I would be out shipping Both ways $80 dollars. So I spend $80 to get 30 back and I have nothing in the End. YOU HAVE LOST YOUR MIND!!! I have a better idea. I will file a complaint with the State Licensing Department for not sending what you auctioned online. I will start giving feedback everywhere I can find it and let people know to BEWARE of BUYING FROM YOU unless it is in person so they can take home what they buy then and there. Also after reading other Feedback I AM NOT THE ONLY ONE YOU HAVE DONE THIS TO EITHER! How dare you try to say I switched the radio. It took a MONTH and me writing to the LiveAuction Co. to even get my item after paying the day of the auction. I kept my end of the deal you did not sir and I will let people know you cannot be trusted. Read their reviews he NEVER admits to ever doing thing wrong. It is anyways the buyer's fault. As The Heading Says. BUYER BEWARE!!!

If you are selling a reproduction it should be listed as such. I emailed the seller asking if it was a reproduction and did not receive a answer. Buyer beware.

ITEM WAS NOT AS DESCRIBED

His discription was not correct.

I have tried contacting this auction house multiple times via email and voicemail. I even sent a shipper to try to pick up my items but to no avail. BUYER BEWARE.

All went very well-thank you

Was contacted out of the blue by a third party for shipping. Wanted me to fax my credit card etc. Sorry this is not 1990.

Purchased $75 lot, and when I did not receive any information about shipping of tea cups and tea pot, I called. Still didn't receive information. I emailed. At which point was informed they misplaced the tea pot... would I like another or a refund. I requested a refund and never received it. I have all correspondence and proof of failure to refund my purchase.

I did

Paid twice the amount I bid for the item, once shipping charges and buyer's premium were added. To me personally, that was too much. The service was good. No complaints.

Nothing like dealing with honest people

great bunch of people

I bought an item that didn't exist. They refunded me, but it ruined a gift.

I have tried reaching out via email and through Live Auctioneers 'website, and have not had a reply. I was told by the UPS office that they had not packed the toaster, so I don't know where to turn. I've never had an antique item shoved tightly in a box with no padding at all by any shipper or auction house.

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