Bidder Reviews for Lyon & Turnbull (48)
4.3 out of 5.0 Stars
1-48 of 48 Reviews
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JianpingMülheim An Der Ruhr, DE
Apr 09, 2024
DavidPhiladelphia, PA
Jan 07, 2024
NipingChappaqua, NY
Nov 30, 2023
Beautiful items and responsive auction team
Beautiful items and responsive auction team. Mail Boxes Etc Mayfair was wonderful.
ChristopherCharlotte, NC
Nov 14, 2023
Auction and item all good, needs in-house shipping or more options
I won three panels of rare vintage William Morris fabric from Turnbull & Lyon. All went well in terms of the auction and payment, no issues. However, arranging the shipment of these panels from the UK to the US leaves something to be desired. Many auction houses now offering in-house shipping (excepting certain large items such as furniture) but L & T does not-yet-hopefully they will soon. I was left with one option, MBE Edinburgh, to pick up and ship. I feel the rate was at least 3x what it should have been but I had no other options. I might bid with L & T again with careful consideration regarding shipping cost, perhaps only small items. More (reasonable) shipping options are needed for international shipment.
EricWilmette, IL
Oct 16, 2023
PaulSewickley, PA
Oct 10, 2023
Outstanding experience with the people in Scotland.
Ruth Davis and her team went above and beyond to make sure that I was able to secure my purchase and ship my item safely to the states.
JoeToronto, CA
Sep 18, 2023
In heaven
Very happy and very lucky I should say. Great communication between me and the auction house in being 20, 000 miles apart.
zoeSan Mateo, CA
Sep 05, 2023
CheyneyWeston, CT
Aug 08, 2023
Great experience with Lyon & Turnbull
Beautiful ring won at auction. Shipping took a while but was delayed at customs, no fault of the auction house.
GuanghaiEdina, MN
Jun 06, 2023
DavidChicago, IL
Jun 05, 2023
Superlative Auction House
The quality of the pre and post auction accommodations this auction house gives you is second to none. Everything from photography in situ to patience in having items shipped to post auction coordination of shipment has been superlative. Few auction house are as thorough, as courteous and as knowledgable as L & T. Coupled with exquisite and unique offerings, you cannot go wrong here.
FrankOsnabrück, DE
May 19, 2023
EdwardLake Forest, IL
May 10, 2023
KevinNottingham, GB
Mar 13, 2023
LindaSimpsonville, SC
Feb 27, 2023
JayVirginia City, MT
Feb 02, 2023
Shipping is Complicated and Expensive
Payment for the purchases is at the mercy of their judgement about the proper exchange rate, and the shipping had to be arranged entirely on my own. Their recommendation was for a white-gloved team to pick up three posters and ship them and was going to cost almost twice as much as the posters-over a thousand dollars! The shipperI used was still expensive primarily because they required a wire transfer which for international routing incurred a substantial bank fee. The posters are great but the auction company’s conduct and England’s export taxes and the extortionistic shipping rates and policies I won’t do business with them again.
EricWilmette, IL
Dec 10, 2022
The good one Auction house
Great stuffs, a very smooth business transaction. Will buy again. Thanks
LloydCedar, MN
Nov 17, 2022
One of the most helpful auction houses.
The bidding and post auction went very smoothly. The only issue was on my end. I had to contact my bank and change my Visa card for international use. Both Lyon & Turnbull and Crown Art shipping were great, the object arrived quickly and in perfect condition.
JeffNew Harmony, UT
Nov 02, 2022
RichardLakewood, OH
Oct 27, 2022
Good experience!
Overseas buyer. The staff was helpful with questions, and the shipping suggestion worked well too.
zhouDalian, CN
Oct 24, 2022
RaymondSarasota, FL
Oct 08, 2022
Beautiful items
All aspects of the transaction were handled professionally and in a timely manner. Lyon and Turnbull's decorative arts post 1860 is second to none!
AlexanderGainesville, FL
May 30, 2022
Be aware of shipping costs
The item received and was as described. Shipping costs by approved shipper were outrageous. I would bid with this auction house, but I would not bid very high on anything due to extremely high shipping costs.
TommyMariager, DK
May 20, 2022
MaxIttigen, CH
Apr 27, 2022
FredericDurham, NC
Mar 30, 2022
accurate description of lots, excellent after auction customer service
this was my first experience of dealing with Lyon and Turnbull, the on-line registration was easy, I used live bidding as well as absentee bids. Invoicing was swift (always a plus from my point of view) and arranging for my won items to be sent down to the London office smooth. Wonderful service from all, whether on the phone or in person.
DavidHillsborough, CA
Feb 09, 2022
RaymondMorristown, NJ
Dec 14, 2021
FrankForest Hills, NY
Nov 01, 2021
StuartTuxedo Park, NY
Oct 28, 2021
FrankForest Hills, NY
Oct 27, 2021
Incredibly satisfying to deal with
Wonderful and very professional auction service. Will be back soon again and again.
TalRamat Hasharon, IL
Oct 22, 2021
ChuiPortland, OR
Sep 05, 2021
zhouDalian, CN
Aug 02, 2021
zhangJinan, CN
Jul 26, 2021
The auction house misrepresented the conditions
The auction house misrepresented the conditions, was dishonest, untrustworthy, and apparently the old restoration turned out to be the result of shipping, suggesting that people shouldn't buy from him.
StanleyVienna, VA
Jun 29, 2021
A very trustworthy auction house.
I bid throug Live Auctions and the wrong address was shown. This auction house did not just accept but contacted me to ensure the address was correct. It was not, so I was able to give them my UK address and they arranged packing and posting. I would not hesitate to bid at this auction again and highly recommend them.
NVN HNPortland, OR
Jun 15, 2021
FedericoSassari, IT
Jun 10, 2021
Perfect artwork. Impeccable auction house.
Great expertise of the art experts at this auction house. They attributed the three works to Edina Altara and got it right. The works have been certified by the artist's archives as authentic. There are also vintage photos while the painter is painting them. Congratulations, excellent work.
VladislavHedemora, SE
May 26, 2021
Bad shipper recommended
No problem in communication with the auction house, but the recommended shipper, who packed the item and sent it further, was extremely bad choice. High prices with an inadequate packaging has resulted in completely broken item, value over 1000 pounds. Never will purchase from this auction house again!
PasqualeRoma, IT
May 17, 2021
TakashiMachida-shi, JP
May 12, 2021
williamPayson, AZ
May 12, 2021
they sold a very damaged piece without describing its condition
beware, beware bbeware. they sell items that are damaged
BrendaAltoona, PA
May 11, 2021
Yve Leigh-on-sea, GB
Mar 16, 2021
AustinBristol, GB
Mar 15, 2021
PaoloAllschwil, CH
Nov 30, 2020
JohnSanta Fe, NM
Oct 08, 2020
Reliable, efficient service and prompt delivery
In my experience with Lyon & Turnbull I’ve been consistently impressed with their accurate item descriptions, prompt responses to inquires or questions, easy payment and quick deliveries.
Coco Mount Maunganui, NZ
Oct 05, 2020
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