Cassidy Galleries

A great auction house to work with. They continually have outstanding auction items. One of the best.

Great buy, very courteous and responsive. Items are great and as described.

Payment process is my concern, very inconvenient. Like paypal & credit card.

Items located at different location than address in invoice and post purchase emails. Lead to much confusion and delay with shipping. Borderline unethical to not clearly disclose ahead of time.

Payment process was cumbersome and took too long. Shipping costs were excessive.

There is a great variation in customer services including pictures, description, responses to emails, item report requests, and professionalism in communication of auctioneers among different auction houses. It is a shame that when auctioneers break their own contracts and make unilateral unfair decisions, Liveauctioneers does not offer a means of arbitration. In addition, it is shameful that when an auctioneer reports a irregularities of a customer, Liveauctioneers cancels customer memberships without first providing customers a means to defend against the claim or even an opportunity to do so before or after such charges by the auction house. This policy or lack thereof, not only prejudices the particular customer but also all auction houses as the customer is prevented from bidding on items until resolution of the auction houses 'claims.

only one shipping company. WAY over charge for shipping. 20 Lbs ups from them to me is $93.00 Charged me over $300 to ship. RIP OFF!!

Horrible experience! I have purchased hundreds of items from different auction houses around the country and have had no problems. Shipping was a nightmare. I told them when my shipper was coming and they told my shipper the items were already picked up... After I called them to verify they were never picked up, they found them in another warehouse. They told my shipper to meet at a certain place and they were not there. He had to drive 30 minutes further and meet some random guy with a trailer with my stuff. After getting there he realized he forgot one of my items. I still have not received that item. I am trying to work this out with them and hopefully it will get resolved. If I had this problem I know others have had the same experience. I would urge you to look carefully into auction houses before you accept them. It will potentially ruin your reputation